Returns & Exchanges

Regularly Priced Items

If you wish to return a purchased product, you can log into your profile using the email address you registered with on the site and create a return request under the “Returns” section. Once your return request is approved, you can send your return free of charge using the shipping code provided to you. Returns sent without creating a return request will not be accepted.

Your refund will be processed within 7 business days after the product has been received. For returns within Turkey, no shipping fee will be charged if you send the product via the contracted shipping companies. However, for international orders, the shipping fee will not be refunded.

Items on Sale

No refunds will be issued for merchandise on sale.All sale items are final sale.

Defective Merchandise

If merchandise is defective, please notify us within 3 days of receipt of the merchandise, and we will replace the defective item. Additional shipping fees will be waived for replacement items on defective merchandise. It is important to note that all merchandise is thoroughly inspected before shipment for any damage. If it appears that merchandise has been tampered with, no replacement or refund will be issued.

Conditions for Returning

Items returned or exchanged must be in the original condition (unless defective) i.e. new, unworn, unsoiled and in sellable condition. All tags must be in place and hygienic protective shields attached (never removed) on swimsuit bottoms. Merchandise which is NOT in new condition, and has been soiled, damaged, washed, mishandled, or is missing the tags will be returned to the purchaser. No credit will be issued and the purchaser will be charged for the return shipment and will forfeit all claims. Saúde Istanbul reserves the right to refuse any return that is poorly packaged or damaged and by way rendering the items unsellable. Once an order has been placed, you may not cancel once the order has shipped. However, if the merchandise has not yet been shipped, you may be able to cancel by immediately contacting Saúde Istanbul at hello@saudeistanbul.com

Returns Processing:

Refunds will be issued within 3 days of receipt of returned merchandise and may take an additional 5-7 days to appear on your account.We recommend buying your favorite toothbrush at super low prices with free shipping, https://www.fakewatch.is/product-category/richard-mille/ and you can also pick up your order at the store on the same day.